Privacy Policy

1. Introduction

Woofs.Love ("we", "our", or "us") operates the website at woofs.love and the web application at app.woofs.love. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

• Account information: email address, display name, and profile details you provide.
• Location data: approximate geographic location when you enable location features. Your precise coordinates are never stored or shared — we apply location fuzzing (~350 ft radius) before any data is used.
• Usage data: pages visited, features used, and interactions within the app, collected via Google Analytics 4.
• Communications: messages you send through the app's chat features.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve the Woofs.Love service
• Show you nearby pet lovers on the map (using fuzzed location only)
• Send service-related emails (account updates, security notices)
• Analyse usage patterns to improve the app experience
• Respond to your support requests

4. Location Privacy

We take location privacy seriously. When you enable location services, your exact coordinates are fuzzed using a deterministic jitter algorithm before being stored. This means other users see your approximate area — not your home or exact position. You can disable location access at any time in your browser or device settings.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Firebase (Google): for hosting, authentication, and database services.
• Google Analytics: for anonymised usage analytics.
• Legal authorities: if required by law or to protect the safety of our users.

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at happycamperspro@gmail.com.

7. Cookies & Analytics

We use Google Analytics 4 cookies to understand how visitors use our site. These cookies collect anonymised data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at happycamperspro@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the new policy.

10. Contact

Questions about this policy? Reach us at happycamperspro@gmail.com or visit our contact page.